Frequently Asked Questions, otherwise known as FAQ, are the most common questions asked by our customers. We regularly update these pages so check here first when you are having a problem with something. Chances are…you’ll find the answer to your question.
Q: How Do I set up an email client?
A: These are example entries for your email client:
Server type is Pop3.
Incoming (pop3) Server: mail.yourdomainname.com
*Outgoing (SMTP) Server: mail. yourdomainname.com
User Name: firstname.lastname@example.org
*Your ISP may require that you use their SMTP server settings. Please contact them for consultation.
Also; if your ISP requires that you have a secure connection for SMTP traffic, please contact us, we will send you the information for connecting securely.
Q: I just got a letter in the mail about renewing my domain. Is this something I should do?
A: The short answer is; No! Unless you ask for it, we will never send you information via the post office. Please read the following article to learn more about this type of scam: Beware of Domain Registration Scams
Q: What types of use of my hosting service are not allowed?
A: Please read our Acceptable Use Policy.
Q: Who owns my domain name?
A: Click Here to find out more about domain names.
Q: What is Whois Privacy?
A: Click Here to find out about Whois Privacy and what it means to you.
Q: I have a FAQ topic suggestion…
A: Send us a message through our contact page.