American Discount Web Hosting General FAQ

 

Frequently Asked Questions, otherwise known as FAQ, are the most common questions asked by our  customers. We regularly update these pages so check here first when you are having a problem with something. Chances are…you’ll find the answer to your question.

Q: How Do I set up an email client?

A: These are example entries for your email client:

Server type is Pop3.

Incoming (pop3) Server: mail.yourdomainname.com

*Outgoing (SMTP) Server: mail. yourdomainname.com

User Name: youremail@yourdomainname.com

*Your ISP may require that you use their SMTP server settings.  Please contact them for consultation.

Also; if your ISP requires that you have a secure connection for SMTP traffic, please contact us, we will send you the information for connecting securely.

Q: I just got a letter in the mail about renewing my domain. Is this something I should do?
A: The short answer is; No! Unless you ask for it, we will never send you information via the post office.  Please read the following article to learn more about this type of scam: Beware of Domain Registration Scams

Q: What types of use of my hosting service are not allowed?
A: Please read our Acceptable Use Policy.

Q: Who owns my domain name?
A: Click Here to find out more about domain names.

Q: What is Whois Privacy?
A: Click Here to find out about Whois Privacy and what it means to you.

Q: I have a FAQ topic suggestion…
A: Send us a message through our contact page.

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